Lead Remote Client Service Representative
Cassandra believes that the veterinary field chose her! In 2007 she started her career in animal medicine as a receptionist and eventually worked as a veterinary assistant for eight years. By 2015, she found herself transitioning to more leadership roles, where she supervised a team of receptionists and managed a hospital.
Cassandra is focused on teamwork and the impact that has on patients, clients, and staff. She wants every client and patient to know that she cares and makes a concerted effort to show that in every interaction.
Before joining the team at Grand Lake Vet, she worked with Dr. MacDonald at another practice and was excited to work with her again. We love that Cassandra has been able to bring her years of expertise to the clinic and serve as a major support for our management team.
Her family is made up of her Staffie/Cattle Dog mix, Ava, and her two cats Jacquee and Tiger. She enjoys spending her free time with family and friends and exploring new restaurants.